Terms & Conditions — puji 9 Online Casino

These Terms & Conditions (hereinafter referred to as "the Terms") constitute a legally binding agreement between you, the registered or visiting user (hereinafter "the Player" or "you"), and puji 9 (hereinafter "puji 9", "the Platform", "we", or "us"). By accessing, browsing, registering on, or placing any wager through the puji 9 platform at https://puji-9.com, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be unconditionally bound by them.

If you do not agree with any part of these Terms, you must immediately cease using the puji 9 platform and close any account you may hold. Continued use of the platform following the publication of any update to these Terms will be treated as your acceptance of the revised version in its entirety.

puji 9 reserves the right to amend, update, or replace these Terms at any time and without prior notice. It is the Player's responsibility to review the current version of the Terms before each session. The "Last Updated" date at the top of this document indicates when the most recent revision was made.

These Terms are written in English, which is the operative language of this agreement. In the event of any ambiguity or conflict arising from a translation or interpretation, the English-language version of these Terms shall prevail in all cases.

To register an account and use the puji 9 platform, you must satisfy all of the following eligibility criteria at the time of registration and for the entire duration of your membership:

• You must be at least 18 years of age. puji 9 does not permit access to, or use of, any of its services by any person under the age of 18. This restriction is absolute and admits no exceptions.
• You must be using the platform as a private individual acting in your personal capacity and for personal entertainment purposes only. Use of the platform on behalf of a third party, corporation, or any other legal entity is not permitted.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is explicitly prohibited under applicable local law. It is your responsibility to verify the legal status of online gaming in your location before registering.
• You must not currently be subject to any self-exclusion agreement or voluntary exclusion order in respect of gambling services, whether issued by puji 9 or any other recognised gambling platform or authority.
• You must not be an employee, contractor, director, or officer of puji 9, nor a close family member or household member of any such individual.

puji 9 reserves the right to request documentary proof of age and identity from any Player at any time, including but not limited to at the point of first withdrawal, when an unusual pattern of activity is detected, or as part of a scheduled compliance review. Accepted documents include a valid National Identity Card (NID), passport, or birth certificate issued by a competent Bangladesh authority.

To access real-money gaming services on puji 9, you are required to create a registered account. The registration process requires you to provide accurate, complete, and current personal information, including your full legal name, date of birth, Bangladeshi mobile number, and preferred payment method. You agree that all information provided at registration — and at any point thereafter — is truthful and reflects your actual identity.

Each individual is permitted to hold only one account on puji 9. The creation of multiple accounts by a single individual — whether under the same or different personal details, payment methods, or device configurations — is strictly prohibited. Where puji 9 identifies the existence of duplicate accounts, all such accounts will be suspended pending investigation, and any funds held across those accounts may be forfeited at puji 9's sole discretion.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your login details with any other person, permit any other person to access your account, or access the account of any other Player. puji 9 will treat all activity conducted under your login credentials as having been performed by you and will hold you fully responsible for any transactions made from your account.

• If you suspect that your account credentials have been compromised, you must notify puji 9 support immediately via live chat or email at [email protected].
• puji 9 will never ask you to disclose your password in any communication, whether by email, live chat, or telephone. Any message requesting your password should be treated as fraudulent.
• Account verification — which may require submission of identity and payment method documentation — must be completed before the first withdrawal can be processed. Verification is a one-time process for most Players.

puji 9 reserves the right to close or suspend any account that, in its reasonable judgement, was opened using false information, is being operated in bad faith, or is connected with activity that puji 9 considers to be in breach of these Terms or applicable law.

All financial transactions on puji 9 are conducted in Bangladeshi Taka (BDT). The platform does not accept deposits or process withdrawals in any foreign currency. No currency conversion fees are applied by puji 9 on any deposit or withdrawal transaction.

The following payment methods are currently accepted on puji 9:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International Cards: Visa, Mastercard

Withdrawals will be processed to the same payment method used for the most recent deposit wherever technically possible. This policy exists as an anti-money-laundering measure and is strictly enforced. If the original deposit method is no longer available, puji 9 will contact you to arrange an alternative, which will require additional verification.

Processing times for withdrawals vary by payment method. bKash and Nagad withdrawals typically complete within minutes following approval. Bank transfers may take between one and three business days depending on the receiving institution. puji 9 does not control processing times on the payment provider's side and cannot be held responsible for delays attributable to the payment partner.

puji 9 reserves the right to request supporting documentation before approving any withdrawal request, particularly for first-time withdrawals, large-value transactions, or cases where unusual account activity has been detected. This is a standard security and compliance procedure and is not intended to be punitive toward any Player.

Funds deposited into your puji 9 wallet are not held in a segregated trust account. By depositing funds, you acknowledge that you are extending credit to the platform and that your claim against those funds is contractual in nature, subject to these Terms.

puji 9 offers a range of promotional bonuses to both new and existing Players, including but not limited to welcome deposit bonuses, reload bonuses, free spins, live casino cashback, and seasonal promotions tied to Bangladeshi cultural events such as Pohela Boishakh, Eid, and Victory Day. All bonuses are credited in BDT and are subject to the terms set out in this section as well as any specific conditions published alongside the relevant promotion.

The following general conditions apply to all bonuses unless explicitly stated otherwise in a promotion-specific addendum:

• Wagering Requirements: All bonus funds are subject to a wagering requirement before they can be withdrawn as cash. The specific multiplier applicable to each bonus will be stated in the promotion terms at the time the offer is presented. Standard wagering requirements range from 20x to 40x the bonus amount, depending on the offer type.
• Game Contributions: Different game types contribute at different rates toward meeting wagering requirements. Slots typically contribute 100%. Live casino games, including baccarat and roulette, typically contribute between 10% and 20%. The exact contribution rates for each game are available from the puji 9 support team on request.
• Expiry: Bonus funds and any associated free spins must be used within the time period specified in the promotion terms. Bonus balances that expire prior to the completion of wagering requirements will be forfeited without exception.
• Single Bonus Policy: Only one bonus may be active on a Player's account at any given time. Accepting a new bonus while a previous bonus balance remains active is not permitted and may result in the forfeiture of one or both bonus balances at puji 9's discretion.
• Maximum Withdrawal from Bonus Winnings: Unless stated otherwise in promotion-specific terms, winnings generated from bonus funds are subject to a maximum withdrawal cap. Players are advised to review the specific terms of each promotion before accepting.

puji 9 reserves the right to withdraw, amend, or cancel any promotional offer at any time without prior notice. Where a promotional offer is withdrawn after a Player has already opted in and received the bonus, the Player's existing bonus balance will not be revoked, but no further bonuses under that promotion will be issued.

By using the puji 9 platform, you agree to conduct yourself in a lawful, honest, and respectful manner at all times. The following activities are strictly prohibited and will result in immediate account suspension pending investigation, followed by permanent closure if the breach is confirmed:

• Providing false, misleading, or incomplete information at any stage of registration, verification, or account management.
• Registering or operating more than one account on puji 9, whether personally or through a proxy, family member, or any third party.
• Using the platform while subject to a self-exclusion order, whether issued by puji 9 or any third-party gambling platform.
• Attempting to exploit software bugs, system errors, or pricing mistakes in any game or betting market. Any winnings derived from an evident error are void and will not be paid out.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a non-human manner, whether for betting, data harvesting, or any other purpose.
• Engaging in any form of collusion with other Players, dealers, or puji 9 staff to gain an unfair advantage.
• Using the platform for any purpose connected with money laundering, fraud, or any other criminal activity.
• Threatening, harassing, or abusing other Players or any member of the puji 9 support or operational team.

puji 9 cooperates fully with law enforcement authorities in Bangladesh and internationally. Any account associated with suspected criminal activity will be reported to the appropriate authorities, and all funds in the account may be frozen pending the outcome of any investigation. puji 9 will not be liable to the Player for any losses resulting from such a freeze where the freeze is imposed in good faith on the basis of a reasonable suspicion of wrongdoing.

All content published on the puji 9 platform — including but not limited to text, graphics, logos, icons, interface designs, game assets, promotional images, audio, and video — is the intellectual property of puji 9 or its licensed content providers, and is protected by applicable intellectual property law. Nothing in these Terms grants you any licence, right, or permission to use, reproduce, modify, distribute, or publicly display any puji 9 content for any commercial or non-personal purpose without the prior written consent of puji 9.

The puji 9 brand name, logo, and all associated trademarks are the exclusive property of the platform's operating entity. You may not use the puji 9 name, logo, or any confusingly similar mark in any context without express written authorisation. Unauthorised use of puji 9 trademarks will be pursued through all available legal remedies.

Game content provided on puji 9 by third-party software developers — including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi — remains the intellectual property of those respective providers. Use of their content on puji 9 is governed by licensing agreements between puji 9 and those providers, and Players have no rights in respect of that content beyond the right to play the games as a registered user of the platform.

The puji 9 platform is provided on an "as is" and "as available" basis. While puji 9 takes all reasonable steps to ensure the platform is available, secure, and functioning correctly at all times, it does not warrant that access to the platform will be uninterrupted, error-free, or free from technical defects. Scheduled and emergency maintenance may result in temporary unavailability, and puji 9 will endeavour to provide advance notice of planned outages wherever practicable.

To the maximum extent permitted by applicable law, puji 9 shall not be liable to any Player for:

• Any loss of winnings, profits, revenue, data, or goodwill arising from your use of or inability to access the platform.
• Any indirect, consequential, incidental, special, or punitive losses, regardless of the form of action and whether puji 9 had been advised of the possibility of such losses.
• Any technical failures, network interruptions, or device incompatibilities experienced by the Player that affect gameplay or result in a bet being placed incorrectly or not at all.
• Any loss arising from a Player's reliance on information, odds, or content published on the platform that is later found to contain an error.

In any event, puji 9's total aggregate liability to any individual Player — whether in contract, tort (including negligence), or otherwise — shall not exceed the net amount deposited by that Player during the 30-day period immediately preceding the event giving rise to the claim.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original.

These Terms, together with the Privacy Policy, the Responsible Gaming Policy, and any product-specific addenda published on the platform, constitute the entire agreement between you and puji 9 in respect of your use of the platform and supersede all prior agreements, representations, and understandings, whether written or oral.